Last updated: May 2026
GigMe is operated by GigMe Staff Operations ("we," "us," "our") and is accessible via the GigMe mobile application and website (gigme.ca). GigMe is a two-sided gig staffing marketplace operating across Canada. We connect Hosts — event organizers, hospitality businesses, and venue operators — with independent Gig Workers such as bartenders, waitstaff, event coordinators, and hospitality professionals, for short-term, hourly-rate work engagements. Our platform covers the full gig lifecycle: gig discovery via map and feed, application and hiring, secure Stripe payments, GPS-based check-in, in-app messaging, dual completion confirmation, automated payouts, and bidirectional ratings. GigMe is a technology intermediary only. We do not employ Gig Workers, direct their work, or act as a staffing agency. The working relationship exists solely between the Host and the Gig Worker. Contact: support@gigme.ca — gigme.ca
A. Account Information: Full name, email address, phone number, date of birth (age verification), province and city of residence, profile photo (mandatory for Gig Workers), role selection (Host or Gig Worker).
B. Identity Verification (Gig Workers only): Government-issued ID (passport, driver's licence, provincial ID), work eligibility documents, liquor service certifications where applicable. These documents are reviewed by GigMe officers and stored encrypted.
C. Location Data: GPS coordinates collected at the time of check-in only. We do not track your location continuously or in the background. Location is used solely to verify your proximity to the gig venue (within 200m). You may deny location permission, but GPS check-in will not be available without it.
D. Payment Information: Payment is processed entirely by Stripe Inc. GigMe does not store full card numbers. We store: card brand, last 4 digits, expiry month/year for display only. For Gig Worker payouts: debit card last 4 digits and Stripe account ID. Stripe's privacy policy applies: stripe.com/privacy
E. Platform Activity: Gig applications, bookings, check-ins, completions, messages sent via in-app chat, ratings and reviews submitted, support tickets and dispute submissions, notification preferences and cookie consent choices.
F. Device & Technical Data: Device type and operating system, app version, IP address for security and fraud detection, push notification token for gig alerts.
We use your data to: create and manage your account; verify your identity and eligibility to work; match you with relevant gig opportunities; process payments and payouts securely via Stripe; enable GPS check-in verification at gig venues; send push notifications about gigs, hires, and payouts; facilitate communication between Hosts and Gig Workers; resolve disputes between users; detect and prevent fraud and platform abuse; comply with applicable laws (PIPEDA, CCPA, CRA tax reporting obligations); improve platform performance and user experience.
We do not sell your personal data. We share data only with: Stripe Inc. (payment processing — stripe.com/privacy); Supabase Inc. (encrypted database and file storage hosting); push notification provider (device token only); GigMe Admin Officers (for moderation of ID documents, support tickets, disputes, and flagged content — access is logged and audited); and legal authorities where required by law, court order, or to protect the safety of users or the public. We do not share your data with advertisers, data brokers, or marketing companies.
GigMe requests location permission at the time of GPS check-in only. We do not track your location in the background, share your location with Hosts or other users, or store your location history beyond the check-in record.
Government-issued ID and work eligibility documents are stored in an encrypted, access-controlled storage bucket; reviewed only by authorized GigMe officers; not shared with Hosts or other Gig Workers; retained for the duration of your account plus 30 days after deletion; and deleted permanently upon account deletion within 30 days.
GigMe uses essential cookies (required for login and security, cannot be disabled), analytics cookies (aggregate and anonymized usage data), and marketing cookies (only with your explicit CASL-compliant consent). You can manage cookie preferences in Settings > Cookie Preferences.
Active account data: retained for the duration of your account. Gig and booking history: retained for 7 years for tax and legal compliance (CRA requirement). Messages: read-only after 90 days post-gig, retained for dispute resolution. ID documents: deleted within 30 days of account deletion. Payment records: retained for 7 years per CRA and Stripe requirements. Deleted accounts: all personal data erased within 30 days of deletion request.
Under PIPEDA (Canada) and CCPA (California, USA), you have the right to: access a copy of all personal data we hold about you; correct inaccurate data; delete your account and all associated data via Profile > Settings > Delete Account (type "DELETE" to confirm, data erased within 30 days); request your data in a machine-readable format; withdraw consent for optional data processing at any time; confirm that we do not sell your data. To exercise any right, contact: support@gigme.ca. We will respond within 30 days.
All data is transmitted over HTTPS (TLS 1.2+). Data at rest is encrypted using AES-256. Access to production data is restricted to authorized personnel only. All admin access is logged and audited. Payment data is handled entirely by Stripe (PCI-DSS Level 1 certified). In the event of a data breach, we will notify you within 72 hours as required by applicable law.
GigMe is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover a minor has created an account, we will terminate the account and delete all data immediately.
GigMe may contain links to third-party services (e.g. Stripe, map services). GigMe is not responsible for the privacy practices of these third parties.
Your data is stored on servers located in Canada and the United States. By using GigMe, you consent to the transfer and processing of your data in these jurisdictions.
GigMe sends push notifications for: new gig matches, hire confirmations, payout confirmations, chat messages, and important platform updates. You can manage notification preferences in Settings > Notifications.
GigMe does not currently use AI to make automated decisions about users. If AI-assisted features are introduced in the future, users will be notified and required to provide explicit consent.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above and notify users via in-app notification.
GigMe Staff Operations — support@gigme.ca — gigme.ca
For privacy complaints, you may also contact the Office of the Privacy Commissioner of Canada: www.priv.gc.ca | 1-800-282-1376
